15% Discount On 2 Items Orders For Mother's Day!

Returns & Exchanges Policy


If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use
  • Personalized products cannot be refunded
  • It's necessary to contact us for confirmation before refund and exchange. You can contact us via info@urweddinggifts.com

To initiate a return or exchange, please complete the following steps:

  1. Login to our online return portal using your email address and order ID
  2. Choose the products you wish to return or exchange from your order

Additional Information:

  • You'll be refunded once we receive your returned item
  • You will need to pay shipping fee unless the item is faulty or damaged during transit
  • Contact us via info@urweddinggifts.com (or Contact number: +86 17862973717) if you have more questions

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